Data Privacy at Cocam

Updated on January 2, 2024.

Thank you for visiting our website. This privacy policy outlines how we handle personal information data or visitors when browsing our website.

It is important that you carefully read this policy before providing any personal information.

COCAM CIA DE CAFÉ SOLÚVEL E DERIVADOS reassure its ongoing commitment to the principles established in current legislation regarding the processing of personal data, including in digital media. Our goal is to ensure the best practices and the highest standards of physical and digital information security, as well as privacy and protection of personal data. This commitment reflects the value we place on our employees and others our staff, in all activities and business, always in compliance with ETHICS, INTEGRITY, and GOOD FAITH.

By accessing the website, the personal data treatment and the use of information provided by users aim to safeguard the security and privacy, including during the navigation.

Data Collection and Cookies

Data collection through cookies, including IP address and browser used (Internet Explorer, Edge, Firefox, Chrome, Safari, among others), aims to generate traffic and interaction statistics, enhancing the browsing experience. These cookies do not identify a specific user, serving only to improve their experience by providing information about the most visited areas and loading times, contributing to the improvement of our site's performance.


"Cookies" are small text files automatically downloaded and stored on the user's device during navigation. If desired, users can disable collection directly in the browser or make adjustments in additional tools, such as antivirus programs or firewalls.

“IP Address” is a number used by devices to identify themselves whenever connected to the internet.

"Personal Data" refers to information that allows the identification of an individual, such as name, CPF (Brazilian ID), email, address, phone number, among others.

"Sensitive Personal Data" includes personal information related to racial or ethnic origin, religious beliefs, political opinions, affiliation with unions or organizations of a religious, philosophical, or political nature, health-related data, sexual orientation, genetic or biometric information.

"Processing of Personal Data" involves any operation performed with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation, or control of information. This includes modifications, communication, transfer, dissemination, or extraction of personal data.

Data Processing

Data processing through the Contact channel (Commercial, Contact Us, and Work With Us) aims to provide a channel for communication with COCAM, whether identified or anonymous. This data is internally processed (Commercial, Quality Assurance, Procurement, and Human Resources) and is not shared, except when required by law, in response to legal proceedings, requests from competent authorities, or to protect our rights, privacy, security, or property.  The cancellation of information can be made at any time, with COCAM responding within 72 (seventy-two) working hours.

Sensitive Personal Data

We do not collect sensitive personal data or data related to interactions with COCAM's social media features on this website.

External Links

Our site contains links to other sites that are not owned or controlled by us. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of any site you visit.

Security and Updates

We implement technical measures in operational environments, continuously monitored and reviewed according to technological expansions and the latest organizational resources.

By visiting, using, and/or submitting information through our webpages, the user accepts the terms of this Policy and expresses consent. Data processing and privacy practices comply with current Brazilian legislation, subject to updates and changes.

Job Vacancy - Candidate

From information to the candidate and data subject's rights
The General Data Protection Law – LGPD (Law 13,709/2018) aims to protect the rights of freedom and privacy of natural persons.
When COCAM opens a selection process, it internally and/or externally announces the vacancy to interested employees and/or candidates. Personal data collected through resumes is kept in the Human Resources database for 2 (two) years, not used for discriminatory, unlawful, or abusive purposes.
COCAM is available to the candidate to provide clear information about criteria and procedures, as well as to revoke, at any time, consent for data processing.


If you have any questions or concerns regarding data privacy, please contact our Data Protection Officer (DPO) at the following email address:
Data Protection Officer (DPO) – MARCOS AURELIO DE PAULA
Tel: (17) 3531-5518

For questions or comments, use the contact channel

Our headquarters is in Catanduva, State of São Paulo, at Rua Maranhão No. 10, Centro, ZIP Code 15.800-020.

The message to be sent must necessarily contain:

1) Identification
Whether an employee or client or third party (service provider, visitor) or other interested party

2) Type of request
Request for information or data update or data correction or data portability or data deletion or consent revocation

3) Identification for response. If anonymous, disregard.
Company, Full name; email, landline phone number, cell phone number (preferably via WhatsApp), Important details of the request.

4) File attachment limit of 1 MB.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. The date of the last update will always be indicated at the beginning of this document. We recommend that you periodically review this policy to be aware of any changes.